Privacy policy
A plain-language summary of what we collect and why. Last updated June 2026.
The Experience Desk is a publication. We try to collect as little as possible.
What we collect
When you visit the site, our hosting provider records standard server logs (IP address, browser type, pages requested) for security and to understand which articles are read. We may use privacy-respecting analytics to count visits in aggregate. We do not sell this data.
Cookies
We use only the cookies required for the site to function. We do not run advertising trackers.
If you email us, we keep your message so we can reply and follow up. We do not add you to any list without you asking.
Links to other sites
Articles sometimes link to other websites and tools. Those sites have their own privacy practices, which we do not control.
Contact
Questions about privacy? Email hello@customerexperience.io.