Billing operations guides: invoicing, dunning, failed payments, disputes, and the billing experience that decides whether customers renew. 25 guides in this topic.
Accounts receivable turnover ratio explained: the formula, a worked calculation, how to convert it to days, what a good ratio looks like, and the levers that actually improve it.
Accounts receivable aging report explained: an example schedule with buckets, how to create one, the aging method for estimating bad debt, and how to use it to prioritize collections.
Allowance for doubtful accounts and bad debt expense explained: what each account is, the normal balance, the journal entries, allowance vs direct write-off, and how to estimate the allowance.
The cash conversion cycle explained: the formula (DIO plus DSO minus DPO), a worked example, what a good CCC looks like, what a negative cash conversion cycle means, and how to shorten it.
Days payable outstanding explained: the DPO formula, a worked calculation, what a good DPO looks like, whether a high or low DPO is better, and how DPO works with DSO in the cash conversion cycle.
Invoice reconciliation explained: what it is, the step-by-step process, two-way versus three-way matching, the common errors it catches, and how invoice reconciliation software automates the match.
Net 30 payment terms explained in plain English: what net 30 means, how net 15, net 60, and 2/10 net 30 work, real examples, and how to choose terms that protect your cash flow.
How to write an overdue invoice email that actually gets paid: the reminder ladder from pre-due nudge to final notice, subject lines, seven past due invoice templates, and when to stop emailing and call.
The accounts payable process turns a supplier invoice into a payment without paying the wrong amount, the wrong vendor, or the same invoice twice. Here are the steps, the flow chart, and the benchmarks.
Invoicing is the act of creating and sending a request for payment. Billing is the wider process of charging a customer and collecting what they owe. Here is the difference, a side-by-side table, a worked example, and which teams own each.
Dunning is the in-house reminder sequence for overdue invoices. Collections is the harder, later pursuit of seriously past-due debt. Here is the difference, a table, and where one hands off to the other.
An invoice bills one transaction. A statement of account summarizes every open invoice, payment, and credit on the account. Here is the difference, a side-by-side table, a worked example, and why customers should never pay from a statement.